Privacy Policy
1. Introduction
This privacy policy explains and informs you how SemiSauvage Permaculture uses and protects the information that you may provide to us when using this website, accessible at the following URL: www.semisauvage.com (hereinafter the "Website").
2. Personal data collected
We collect personal data when you place an order on our website, create an account, subscribe to our newsletter or contact us. The data collected may include:
• First and last name
• Postal address
• Email address
• Telephone number
• Payment information (not stored by us, but by our secure payment provider)
• IP address
3. Use of the data collected
The information collected is used to:
• Process your orders and provide after-sales service
• Manage your customer account
• Inform you about new products and promotional offers (if you have consented to receiving our newsletters)
• Improve your user experience on our website
• Analyse and optimise the operation of our website
4. Data sharing
Your personal data may be shared with:
• Our service providers (delivery, secure payment, hosting)
• Public authorities if we are required to do so by law
We undertake never to sell, rent or exchange your personal data with third parties.
5. Data security
We implement all necessary security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our payment partners use encryption technologies to secure your transactions.
6. Data retention
Your personal data is retained for as long as necessary for the purposes for which it was collected, in accordance with legal requirements.
7. Your rights
In accordance with applicable legislation, you have the following rights concerning your personal data:
• Right of access: you may ask to view the personal data we hold about you.
• Right to rectification: you may request the correction of inaccurate or incomplete data.
• Right to erasure: you may request the deletion of your personal data, subject to our legal retention obligations.
• Right to restriction of processing: you may request that the processing of your data be restricted in certain circumstances.
• Right to object: you may object at any time to the processing of your personal data for direct marketing purposes.
• Right to data portability: you may request to receive your personal data in a structured, commonly used and machine-readable format.
To exercise your rights, please contact us at: semisauvage@gmail.com.
8. Cookies
The website www.semisauvage.com uses cookies to improve your browsing experience. Cookies are small text files stored on your computer. You can configure your browser to refuse cookies, but this may limit some of the website's features.
9. Changes to the privacy policy
SemiSauvage Permaculture reserves the right to amend this privacy policy at any time. Any amendment will take effect immediately. We recommend checking this page regularly to stay informed about our personal data protection practices.
10. Contact
For any questions concerning our privacy policy, please contact us at:
SemiSauvage Permaculture
17 rue Lecoq
63000 Clermont-Ferrand
France
Email: semisauvage@gmail.com
Telephone number: +33 7 52 60 52 53
