Return policy
Right of Withdrawal
In accordance with current legislation, the Customer has a period of 14 days from receipt of the products to exercise his right of withdrawal without having to provide any justification. The products must be returned in their original condition and unused, in their original packaging.
Return Policy
The Customer must return the products to the following address within 14 days of receipt:
SemiSauvage Permaculture, 17 rue Lecoq, 63000 Clermont-Ferrand, France.
Return costs are the responsibility of the Customer.
Refund conditions
SemiSauvage undertakes to reimburse the sums paid within 14 days after receipt and verification of the returned products. The reimbursement will be made according to the payment method used when ordering.
Exclusions
Opened products will not be accepted for return, unless it is a non-conformity or a hidden defect. Personalized or perishable products are not eligible for the right of withdrawal.
In accordance with current legislation, the Customer has a period of 14 days from receipt of the products to exercise his right of withdrawal without having to provide any justification. The products must be returned in their original condition and unused, in their original packaging.
Return Policy
The Customer must return the products to the following address within 14 days of receipt:
SemiSauvage Permaculture, 17 rue Lecoq, 63000 Clermont-Ferrand, France.
Return costs are the responsibility of the Customer.
Refund conditions
SemiSauvage undertakes to reimburse the sums paid within 14 days after receipt and verification of the returned products. The reimbursement will be made according to the payment method used when ordering.
Exclusions
Opened products will not be accepted for return, unless it is a non-conformity or a hidden defect. Personalized or perishable products are not eligible for the right of withdrawal.